Travel

Why Do Airlines Suffer So Many Tech Glitches?

Jason Alden  / Bloomberg

A British Airways airplane comes into land at Terminal 5 at Heathrow airport in London. The carrier faced an IT glitch at London in early August, extending a string of tech troubles. Jason Alden / Bloomberg

Skift Take: A British Airways hiccup earlier this month was merely the latest tech outage at a number of airlines. Why does the industry suffer from so many glitches? Experts point to some deeper reasons beyond the commonly heard “old tech” explanation.

— Sean O’Neill

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