New Resort Fee Legislation Would Disrupt How Hotels Are Sold Online

Westin Hotels & Resorts

A room at The Westin New York Times Square, which currently charges guests a nightly destination fee in addition to the room rate. Westin Hotels & Resorts

Skift Take: This is going to be a slugfest. Some hotels view resort fees as key to business and argue that they are already transparent in how they advertise them. Consumers, states, and now federal legislators are putting great pressure on that notion. Something’s gotta give — and the status quo is not a likely winner.

— Dennis Schaal

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Accor Is Reviving the Orient Express — Just Don’t Expect a Train Carriage


King Power Mahanakhon features Thailand’s tallest observatory and rooftop bar — and eye-catching architecture. Accor

Skift Take: Well over a hundred years since it began, the Orient Express is still synonymous with mystique and luxury. As a branding exercise, it makes perfect sense for Accor to capitalize on that in a stationary hotel setting.

— Rosie Spinks

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New Report: The Business Imperative for ‘Inclusive Hospitality’

Skift Take: Roughly one billion people around the world have special circumstances or needs that make travel more difficult than it should be. Now, leaders in the industry are calling for a more inclusive hospitality paradigm that better serves all travelers. It’s both the right thing to do and a huge business opportunity, experts said.

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United Airlines Adds Perks to Attract New Pilots


United Airlines is launching an ambitious campaign to attract new pilots. Bloomberg

Skift Take: What a difference a decade makes. Not long ago, United Airlines had far more pilots than it needed. At the time, it was parking aircraft and putting pilots on furlough. Now times are good and United is on a hiring binge. But we have to ask: Could this boom-and-bust cycle repeat itself during the next recession?

— Brian Sumers

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United President Quashes Rumors He Might Jump Back to American Airlines

Simon Dawson  / Bloomberg

A United Airlines aircraft lands at O’Hare Airport in Chicago. United Airlines President Scott Kirby said he had no intentions to leave United for rival airline American Airlines, his former employer, in comments made Thursday. Simon Dawson / Bloomberg

Skift Take: United’s Scott Kirby has pledged to remain as president of the airline despite rumors to the contrary. But that won’t quell talk about whether American Airlines’ CEO Doug Parker will last through the year.

— Sean O’Neill

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As Tourists Flock to Thailand, the Country’s Meetings and Events Sector Will Benefit

Skift Take: As meeting planners worldwide look for unique venues and programming that will wow attendees, Thailand is stepping up its meetings and incentives efforts. Big investments in infrastructure, hotels, venues, and transportation networks — not to mention top-flight food and gorgeous beaches — are already paying multi-million dollar dividends.

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