Travel

American Airlines Will Make First Class Classier on Some Jets

Airbus

American Airlines has been installing new interiors on its planes. The enterprise is called “Project Oasis.” Airbus

Skift Take: People think airlines don’t listen to customers. But they do, especially when revenue is at stake. American’s most lucrative customers fly in first class, and when they’re not happy, it’s a problem. We’re not surprised American is changing course on its short-haul first class product.

— Brian Sumers

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